FREQUENTLY ASKED QUESTIONS
What are my options for the height of the desk?
The height of the table can be power-adjusted between 700 mm and 1200 mm. The height can be controlled with either the controller or the dedicated mobile phone application.
Where is the desk made?
The ART desk is made in Estonia. The wood used in the desk comes from nordic forests while the electric parts come from Denmark.
What is the size of the desktop?
The size of the desktop is 800 x 1800 mm.
What is the load / lifting capacity?
The load / lifting capacity is 135 kgs.
Do you give discounts?
Our products are made in the EU with high standards and working conditions. Combined with the amount of manual craftsmanship needed, we have decided not to give any discounts. We do our best to offer the best price possible.
Which countries do you ship to?
At this time our online store can serve only customers from the continental EU. If you are outside of our current marketplace and interested in our desk or other products, please contact us for enquiries.
How much does the shipping cost?
We offer FREE Standard Shipping within the EU.
| DELIVERY | EU | Europe* |
USA** | Asia*** |
| FREE Secure with Tracking |
TBA | TBA | TBA | |
| Express | 2-4 business days TBA |
TBA | TBA | TBA |
| PickUP | Available only in Estonia. Address TBA | |||
Is the paying process safe?
Yes. We use SSL encryption and have hand picked the service provider in order to keep you and your payment details safe. We accept all major credit cards.
How can I track my shipment?
When you order from us, we will send you an email with the tracking details. If you have lost this email, please contact us and we will provide you with the link.
What is your returns policy?
We have a 60-day Satisfaction Policy.
We believe in our products and are certain that you will be more than satisfied with your purchase. In the case something unexpected happens, we have a generous 60-day Returns Policy and you can read more about it in our Terms & Conditions.
IF YOU HAVE ANY ENQUIRIES PLEASE SEND US A MESSAGE
Company: Uus kuub oü | Corp- reg. code: 11460779
CEO: Eero Kotli
eero.kotli@the-art-desk.com
* The ART Desk works with electricity and needs a power socket to work. Plug the power cable from the desk to a grounded socket. Like with most electric devices, long term use of extension cords is not recommended.
** The desk is not a toy and it is not intended to be used by children. Supervision is needed in order to avoid accidents.
Copyright Uus Kuub Oü
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